Citygate Global Investment Limited Job Recruitment

Job Title: Relationship Manager – Payroll Lending

Location: Ikeja, Lagos
Employment Type: Full-time

Job Descriptions

• Accountable for driving new client acquisition, retention and growing market share.
• To ensure effective and compliance requirements on documentation are met.
• To actively seek new sales opportunities and generate business opportunities.
• Receive and process loan application forms for approval and maintain all relevant accounts records of branch.
• Achieve budgeted growth in banking operations within agreed and approved business risk limits.
• Analyses and reviews quality of potentials and existing business to ensure maximum profitability.
• Develop referral networks and cross-sell products and services to in line with set targets.
• Drive customer satisfaction through excellent service delivery.
• Achieve performance growth in line with Key performance indicators.
• To perform any other task assigned from management from time to time.

Requirements

• Must have 2-3 years experience in Microfinance product Marketing.
• Candidate should possess BSc / HND
• Good marketing and relationship management skills.

Job Title: Area Manager – Retail

Locations: Ekiti, Kwara, Lagos, Ondo, Osun and Oyo
Employment Type: Full Time

Job Description / Main Responsibilities

• To see to the growth of the areas’ business wise through client acquisition and retention, quality disbursement, PAR reduction and profitability.
• To lead, manage and grow the areas; through proactive implementation of strategies that will bring about operational self-sufficiency and best customer experience.
• To access structure and performance of area: evaluate, understand and make strategic decisions regarding areas’ activities, staffing, market driven products and acceptable lending methodology.
• To ensure all branches under his/her supervisor are compliant with current risk management and audit standards.
• Demonstrate commitment, dependability and respect for all team members in areas; serve as a guiding light in leading his/her team members towards relationship-based success with clients.
• Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices set by management for overall soundness of the area.
• Effective and efficient co-ordination of all Market-facing staff under his/her supervision for performance.
• To advise the Management on the way forward for speedy growth of the area.
• Efficient management of all other resources under his/her care.
• Develop, execute and manage retail lending strategy and tactical business plan, taking into account the market opportunity/growth potential, existing capabilities and risk appetite.
• Responsible for making sure that the area’s goals and objectives are met within a set time.
• Ensure timely report rendition.

Qualification & Experience Required

• Bachelor’s Degree / HND
• Micro Finance Certified Banker (MCIB) Qualifications will be an added advantage.
• Above 5 years Managerial Experience in Microfinance Finance Banking or institution with specialization in Retail Lending
• Business Development and Customer Service Skills.
• Relationship Management Skills,
• Leadership Skills, Effective Communication Skills
• Marketing, Selling and Credit Analysis Skills
• Must be computer literate with added advantage in key Microsoft office package (Word, Excel and PowerPoint).
• Proficient in Banking Software will be an edge

Job Title: Executive Thrift Officer

Locations: Ekiti, Kwara, Lagos, Ogun, Ondo, Osun, Oyo
Employment Type: Full-time

Job Description / Main Responsibilities
The Executive Thrift Officer also known as the Daily contribution collector has the following duties:

• Ensure daily collection of funds from SME daily contributors.
• Manage thrift advance loans portfolio
• Attend a daily morning meeting with Team Lead in the organisation’s preferred location.
• Report directly to the Unit Head every day and the Team Lead every Mondays.
• Submit to the Team Lead reports of all transactions daily.
• Ensure set targets are met
• Source for SME owners and other prospects interested in saving a stipulated amount of money with the bank for a given period of time.
• Responsible for identifying cross-selling opportunities and to refer such opportunities and leads to the Marketing Department.
• Ensure all applicants are advised on fate of applications within reasonable time.
• Maintains the privacy of customer information and the security of all records
• Abide by all rules and regulations of the Bank.
• Other duties as assigned by your supervisor.

Qualifications & Experience Required

• SSCE, NCE, OND qualification
• Have at least 1 year marketing experience
• Excellent interpersonal and communications skills
• Proficiency in MS Office (Excel and Word)
• Must be smart and pay attention to details.

Job Title: Internal Control Officer

Location: Lagos
Employment Type: Full-time

Job Descriptions

• Build a strong compliance environment to ensure zero level of policy, procedures and regulatory infractions.
• Ensure prompt and effective call over of branch transactions.
• Build strong awareness in branch staff on all policy and procedures issues; zero tolerance for open GL Items, unreviewed transactions and income leakages.
• Call over of Transactions as per the approved threshold.
• Review of expense and the Branch imprest and ensure conformity with laid-down policies.
• Carrying out security sweep at least once in a month.
• Ensure complete and accurate recognition of all fees and charges on every relevant account.
• Review KYC compliance.
• Carrying out spot checks and review of activities in the branches under coverage, cash count and vault administration, funds transfer, ensuring adherence to policies and procedures
• Review of system exception message report.
• Conduct serial checks / tests on Managers Cheque / Bank draft in the branches under coverage.
• Establish and maintain an Internal Process discipline and alignment within the business.
• Ensure learning and development within the team and business on internal control standards.
• Formulate, direct and co-ordinate the delivery of excellent internal audit services in alignment with the company strategy and key objectives.
• Review the accuracy of financial records, promote operational efficiency and ensure adherence to policies and procedures.
• Examine procedures in existence to ensure that resources and assets are safeguarded.
• Coordinate the review of accounting records to ensure proper records are maintained.
• Ensure contract price and prices of purchased items are reasonable.
• Measure and be accountable for business and strategic plan execution.
• Be responsible for financial goals and measure to performance goals.
• Have insights into customer expectation and satisfaction.
• Control Adequacy rating from Internal Audit.
• Promptness and effectiveness of call over of transactions.
• Promptness, Accuracy and Validity of Exception Reporting / Rendition of all Control Activity Reports.
• Effectiveness at follow up to ensure that Internal Audit recommendations are implemented.
• Quality and Timeliness of losses and loss events reporting in processing areas.

Job Requirements

• Candidate should possess Bachelor’s Degree / HND with at least 1 year work experience