
Citygate Global Investment Limited is an organisation founded in June 2007 to engage in Microfinance and is registered with Corporate Affairs Commission (CAC). Citygate Global is a registered member of Association of Non-Bank Microfinance Institution of Nigeria (AMFIN) and also a registered Money Lending Company in all the States where we operate.
We are recruiting to fill the position below:
Job Title: Relationship Manager (Payroll – Public Sector)
Location: Ikeja, Lagos
Employment Type: Full-time
Job Description
- Accountable for driving new client acquisition, retention and growing market share.
- To ensure effective and compliance requirements on documentation are met.
- To actively seek new sales opportunities and generate business opportunities.
- Receive and process loan application forms for approval and maintain all relevant accounts records of branch.
- Giving loan to both federal and state civil servants in Nigeria
- Achieve budgeted growth in banking operations within agreed and approved business risk limits.
- Analyses and reviews quality of potentials and existing business to ensure maximum profitability.
- Develop referral networks and cross-sell products and services to in line with set targets.
- Drive customer satisfaction through excellent service delivery.
- Achieve performance growth in line with Key performance indicators.
- To perform any other task assigned from management from time to time.
Requirements
- Must have at least 1 year experience in marketing payroll-public sector products.
- Candidates should possess BSc / HND
- Good marketing and relationship management skills.
Job Title: Divisional Head – Retail & Commercial
Locations: Abuja (FCT), Abia, Akwa Ibom, Anambra, Cross River, Delta, Ebonyi, Edo, Ekiti, Imo, Kwara, Lagos, Nassarawa, Ogun, Ondo, Oyo and Rivers
Employment Type: Full Time
Job Description / Main Responsibilities
- To see to the growth of the division business wise through client acquisition and retention, quality disbursement, PAR reduction and profitability.
- To lead, manage and grow the divisions; through proactive implementation of strategies that will bring about operational self-sufficiency and best customer experience.
- To assess structure and performance of divisions: evaluate, understand and make strategic decisions regarding divisions’ activities, staffing, market driven products and acceptable lending methodology.
- To ensure all branches under his/her supervisor are compliant with current risk management and audit standards.
- Demonstrate commitment, dependability and respect for all team members in divisions; serve as a guiding light in leading his/her team members towards relationship-based success with clients.
- Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices set by management for overall soundness of the division.
- Effective and efficient co-ordination of all Market-facing staff under his/her supervision for performance.
- To advise the Management on the way forward for speedy growth of the division
- Efficient management of all other resources under his/her care.
- Develop, execute and manage retail lending strategy and tactical business plan, taking into account the market opportunity/growth potential, existing capabilities and risk appetite.
- Responsible for making sure that the division’s goals and objectives are met within a set time.
- Ensure timely report rendition.
Qualification & Experience Required
- Bachelor’s Degree / HND
- Micro Finance Certified Banker (MCIB) Qualifications will be an added advantage.
- 6-8 Years Managerial Experience in Microfinance Finance Banking or institution with specialization in Retail Lending
- Business Development and Customer Service Skills.
- Relationship Management Skills,
- Leadership Skills, Effective Communication Skills
- Marketing, Selling and Credit Analysis Skills
- Must be computer literate with added advantage in key Microsoft office package (Word, Excel and PowerPoint).
- Proficient in Banking Software will be an edge
Job Title: Relationship Manager – Payroll Lending
Location: Ikeja, Lagos
Employment Type: Full-time
Job Descriptions
- Accountable for driving new client acquisition, retention and growing market share.
- To ensure effective and compliance requirements on documentation are met.
- To actively seek new sales opportunities and generate business opportunities.
- Receive and process loan application forms for approval and maintain all relevant accounts records of branch.
- Achieve budgeted growth in banking operations within agreed and approved business risk limits.
- Analyses and reviews quality of potentials and existing business to ensure maximum profitability.
- Develop referral networks and cross-sell products and services to in line with set targets.
- Drive customer satisfaction through excellent service delivery.
- Achieve performance growth in line with Key performance indicators.
- To perform any other task assigned from management from time to time.
Requirements
- Must have 2-3 years experience in Microfinance product Marketing.
- Candidate should possess BSc / HND
- Good marketing and relationship management skills.
Job Title: Area Manager – Retail
Locations: Ekiti, Kwara, Lagos, Ondo, Osun and Oyo
Employment Type: Full Time
Job Description / Main Responsibilities
- To see to the growth of the areas’ business wise through client acquisition and retention, quality disbursement, PAR reduction and profitability.
- To lead, manage and grow the areas; through proactive implementation of strategies that will bring about operational self-sufficiency and best customer experience.
- To access structure and performance of area: evaluate, understand and make strategic decisions regarding areas’ activities, staffing, market driven products and acceptable lending methodology.
- To ensure all branches under his/her supervisor are compliant with current risk management and audit standards.
- Demonstrate commitment, dependability and respect for all team members in areas; serve as a guiding light in leading his/her team members towards relationship-based success with clients.
- Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices set by management for overall soundness of the area.
- Effective and efficient co-ordination of all Market-facing staff under his/her supervision for performance.
- To advise the Management on the way forward for speedy growth of the area.
- Efficient management of all other resources under his/her care.
- Develop, execute and manage retail lending strategy and tactical business plan, taking into account the market opportunity/growth potential, existing capabilities and risk appetite.
- Responsible for making sure that the area’s goals and objectives are met within a set time.
- Ensure timely report rendition.
Qualification & Experience Required
- Bachelor’s Degree / HND
- Micro Finance Certified Banker (MCIB) Qualifications will be an added advantage.
- Above 5 years Managerial Experience in Microfinance Finance Banking or institution with specialization in Retail Lending
- Business Development and Customer Service Skills.
- Relationship Management Skills,
- Leadership Skills, Effective Communication Skills
- Marketing, Selling and Credit Analysis Skills
- Must be computer literate with added advantage in key Microsoft office package (Word, Excel and PowerPoint).
- Proficient in Banking Software will be an edge
Job Title: Executive Thrift Officer
Locations: Ekiti, Kwara, Lagos, Ogun, Ondo, Osun, Oyo
Employment Type: Full-time
Job Description / Main Responsibilities
The Executive Thrift Officer also known as the Daily contribution collector has the following duties:
- Ensure daily collection of funds from SME daily contributors.
- Manage thrift advance loans portfolio
- Attend a daily morning meeting with Team Lead in the organisation’s preferred location.
- Report directly to the Unit Head every day and the Team Lead every Mondays.
- Submit to the Team Lead reports of all transactions daily.
- Ensure set targets are met
- Source for SME owners and other prospects interested in saving a stipulated amount of money with the bank for a given period of time.
- Responsible for identifying cross-selling opportunities and to refer such opportunities and leads to the Marketing Department.
- Ensure all applicants are advised on fate of applications within reasonable time.
- Maintains the privacy of customer information and the security of all records
- Abide by all rules and regulations of the Bank.
- Other duties as assigned by your supervisor.
Qualifications & Experience Required
- SSCE, NCE, OND qualification
- Have at least 1 year marketing experience
- Excellent interpersonal and communications skills
- Proficiency in MS Office (Excel and Word)
- Must be smart and pay attention to details.
Job Title: Internal Control Officer
Location: Lagos
Employment Type: Full-time
Job Descriptions
- Build a strong compliance environment to ensure zero level of policy, procedures and regulatory infractions.
- Ensure prompt and effective call over of branch transactions.
- Build strong awareness in branch staff on all policy and procedures issues; zero tolerance for open GL Items, unreviewed transactions and income leakages.
- Call over of Transactions as per the approved threshold.
- Review of expense and the Branch imprest and ensure conformity with laid-down policies.
- Carrying out security sweep at least once in a month.
- Ensure complete and accurate recognition of all fees and charges on every relevant account.
- Review KYC compliance.
- Carrying out spot checks and review of activities in the branches under coverage, cash count and vault administration, funds transfer, ensuring adherence to policies and procedures
- Review of system exception message report.
- Conduct serial checks / tests on Managers Cheque / Bank draft in the branches under coverage.
- Establish and maintain an Internal Process discipline and alignment within the business.
- Ensure learning and development within the team and business on internal control standards.
- Formulate, direct and co-ordinate the delivery of excellent internal audit services in alignment with the company strategy and key objectives.
- Review the accuracy of financial records, promote operational efficiency and ensure adherence to policies and procedures.
- Examine procedures in existence to ensure that resources and assets are safeguarded.
- Coordinate the review of accounting records to ensure proper records are maintained.
- Ensure contract price and prices of purchased items are reasonable.
- Measure and be accountable for business and strategic plan execution.
- Be responsible for financial goals and measure to performance goals.
- Have insights into customer expectation and satisfaction.
- Control Adequacy rating from Internal Audit.
- Promptness and effectiveness of call over of transactions.
- Promptness, Accuracy and Validity of Exception Reporting / Rendition of all Control Activity Reports.
- Effectiveness at follow up to ensure that Internal Audit recommendations are implemented.
- Quality and Timeliness of losses and loss events reporting in processing areas.
Job Requirements
- Candidate should possess Bachelor’s Degree / HND with at least 1 year work experience
Application Closing Date
31st March, 2021.
Method of Application
Interested and qualified candidates should send their tailored CV to: careers@citygateglobal.com using “Relationship Manager (Payroll – Public Sector)” as the subject of the mail.
Note: Only shortlisted candidate shall be contacted and candidates residing in the location mentioned above will be given preference.