October 1, 2022

Current Career Opportunities at Norwegian Refugee Council (NRC)

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors.

We are recruiting to fill the positions below:

Job Title: HR and Administration Team Leader

Job Identification Number: 6942
Location: Maiduguri, Borno
Job Schedule: Full time
Job Category: Human Resources

Requirement

  • Interested candidates should possess relevant qualifications.

Application Closing Date
20th July, 2022 (01:00).

Method of Application
Interested and qualified candidates should:
Click here to apply online

 

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Job Title: Shelter Project Manager

Job Identification Number: 6808
Location: Yola, Adamawa
Job Category: Shelter
Grade: 8
Reports to: Area Manager
Supervision of: Shelter coordinators
Travel %: 40%
Duration and type of contract: 6 months, renewable subject to availability of funding and performance

Role and Responsibilities

  • The purpose of the Shelter Project Manager position is to implement delegated shelter project portfolio.
  • She/he will support with the development, field-testing, and use of technical SOPs / technical guidelines and implementing tools.

The following is a brief description of the role:

  • NRC has been present in Nigeria since 2015 and has been working to help displacement affected communities meet their basic needs, improve their livelihoods, access essential services, and enhance their resilience to future shocks through our six core competencies: water, sanitation and hygiene (WASH), Shelter, Education, Information-Counselling and Legal Assistance (ICLA), Livelihoods and Food Security (LFS), Camp Management, and Protection.
  • NRC provides immediate assistance during the onset of emergencies through the rapid response mechanism (RRM). With a workforce of 370 staff and presence in key locations such as Maiduguri (in Borno State), Yola (in Adamawa state) and JOS (in Plateau state), NRC is able to respond to the needs of those affected by the conflict across North-East, and North Central Nigeria.
  • These strategic locations have allowed NRC greater reach from the north and south parts of the North-East and North Central region, and allowed NRC to contribute to bridging the gap between humanitarian aid and development cooperation, including through focusing on equitable access to basic services and strengthening the rights of displaced people and returnees.
  • In addition to the Country Office, and the above mentioned Area Offices, NRC has sub-offices structures in Dikwa, Monguno, Biu, Mubi, Pulka and Gwoza.

Generic Responsibilities

  • Line management of Shelter project staff in Herat, and technical oversight and shared operational management of senior programme staff in sub-offices ensure that shelter projects are fully compliant in the areas of technical works, financial monitoring, and beneficiary selection.
  • Adherence to NRC policies, guidance, and procedures
  • Contribute to the development of Country, Area and shelter strategy, initiate and participate in the development of relevant shelter projects
  • Coordinate and manage shelter project implementation (activities, budget and project documentation) in line with proposals, strategies and donor requirements.
  • Provide technical support to Education colleagues in preparation of technical guidelines and BOQs for repair/maintenance of schools
  • Implement technical direction and ensure high technical quality of projects
  • Provide regular progress reports to the Area Manager and the Shelter Specialist
  • Ensure that projects target beneficiaries most in need of protection, explore and asses new and better ways to assist
  • Develop and manage project budget (in cooperation with other areas) and coordinate across the shelter competence
  • Ensure capacity building of project staff and transfer key skills
  • Liaise and collaborate with local implementing partners as well as with relevant local authorities and other key stakeholders
  • Promote the rights of IDPs/returnees/refugees in line with the NRC advocacy

Strategy Specific Responsibilities:

  • Contribute to selection and induction processes for new shelter staff
  • Ensure optimal use of human resources, including promotion of teamwork and team spirit, securing adequate training, and promotion of talented staff.
  • Bring in innovation on shelter solutions (design, modalities and implementation).
  • Ensure the inclusion of cash-based interventions and marked based programmes
  • Conducting a due diligence process to address Housing Land and Property (HLP) considerations and improve security of tenure
  • Ensure the inclusion of Safe and Inclusive Programme (SIP) considerations
  • Support the procurement processes as needed including call for tenders and bid analysis and monitoring quality of contractors’ works
  • Promote the adequate use of guides, tools and methodologies for shelter activities
  • Support the tracking of assistance provided for project management, logistics and finances reconciliation, accountability and M&E (beneficiary counting)
  • Contribute to organizational learning through technical analysis, compilation of lessons learned
  • Contribute to promoting integrated programming with other Core Competencies – ICLA, Education, WASH, LFS, and Protection
  • Support the incremental integration of NRC Minimum Environmental Requirements
  • Represent the NRC in coordination groups and mechanisms at area level.
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Critical interfaces:
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

  • Project planning: CC Specialists
  • Area operations: Support Coordinators (field office coordinators)
  • Staff capacity building: CC Specialists, HR Development Officer
  • Implementation: CC Specialists and support team

Scale and scope of position:

  • Staff: Numbers and titles of staff directly managed by the postholder, and numbers of staff and daily workers/incentive staff responsible for overall in the unit (e.g. X project coordinators, X project officers and X assistants, X staff in total)
  • Stakeholders: Key external stakeholders the post has relationships with (e.g. UN agencies, INGOs, local NGOs, civil society, governmental bodies)
  • Budgets: List of budgets covered by postholder, and size of budget
  • Information: Brief description of the information resources the postholder is responsible for at CO level (e.g. GORS, Agresso, Webcruiter, Intranet)
  • Legal or compliance: Brief description of any legal or compliance responsibility the postholder has (term of employment, vendors, donors)

Competencies:

  • Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Formal Education

  • A Master’s or Bachelor’s Degree in Civil Engineering / Architecture or other construction related Engineering.
  • A previous experience of 4 years at least in implementing shelter projects will be preferred.
  • Good documentation and report writing skills are required.
  • Experience in community services, women empowerment, youth activities, protection, distribution, or registration.

Professional Competencies:
These are skills, knowledge and experience that are important for effective performance.

  • Experience from working a shelter project implementation position in a humanitarian/recovery context
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile
  • Fluency in English, both written and verbal

Context related skills, knowledge and experience (shall be adapted to the specific position):

  • Example: Knowledge of the context in Nigeria
  • Example: Experience with start-up, exit or similar

Behavioural competencies:
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

  • Handling insecure environments
  • Managing resources to optimize results
  • Empowering and building trust
  • Managing performance and development
  • Planning and delivering results

Performance Management:
The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

  • The Job Description
  • The individual Work- and Professional Development Plan
  • The Competency Framework.

What We Offer
Female candidates are strongly encouraged to join our work culture that empowers every employee to share ideas and take responsibility: At NRC, we think outside the box. We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues that we face. You will have many opportunities to be heard and take the initiative:

  • 6 months contract-possibility of renewal based on funding
  • An opportunity to match your career to a compelling cause
  • A chance to meet and work with people who are the best in their fields.

Application Closing Date
19th July, 2022 (12:59 AM).

Method of Application
Interested and qualified candidates should:
Click here to apply online

 

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Job Title: Area Support Coordinator

Job Identification: 6807
Location: Yola, Adamawa
Job Category: Coordination

Job Description

  • The purpose of the Support Coordinator is to coordinate the support functions at an Area office and off load the Area Manager on support functions.
  • NRC has been present in Nigeria since 2015 and has been working to help displacement affected communities meet their basic needs, improve their livelihoods, access essential services, and enhance their resilience to future shocks through our six core competencies: water, sanitation and hygiene (WASH), Shelter, Education, Information-Counselling and Legal Assistance (ICLA), Livelihoods and Food Security (LFS), Camp Management, and Protection.
  • NRC provides immediate assistance during the onset of emergencies through the rapid response mechanism (RRM). With a workforce of 370 staff and presence in key locations such as Maiduguri (in Borno State), Yola (in Adamawa state) and JOS (in Plateau state), NRC is able to respond to the needs of those affected by the conflict across North-East, and North Central Nigeria.
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Responsibilities
Generic responsibilities (max 10):

  • These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work and Development plan.
  • Line management for support staff such as Finance, HR & Admin and Logistics/ICT
  • Member of the Area Management Group
  • Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements
  • Provide input on operational support to Area Plan of Action, and to coordinate and align operational support with programme plans at Area level
  • Responsible for ensuring quality support to project implementation.
  • Facilitate Area Support Budget, area level budgets, including support cost
  • Responsible for Implementation of new country specific technical SOPs, guidelines and tools in Area (HR, Logistic/ICT and Finance)
  • Responsible for technical capacity building of support staff (HR, Logistic/ICT and Finance)

Specific Responsibilities:

  • These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention.
  • This section shall be revised whenever a new employee is hired or the context changes significantly.
  • Contribute to the strategic direction of the Area office   and ensures efficient structures
  • Provide leadership of the Support Department in Area while coordinating closely with other areas to ensure system consistency.
  • Support Area Manager and Senior Management Team to contributing to the NRC Strategy.
  • Line management for support staff such as Finance Team Leader, HR and Admin team Leader, Logistics Team Leader and ICT.
  • Member of the Area Management Group.
  • Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements.
  • Provide input on operational support to Area office Plan of Action, and to coordinate and align operational support with programme plans at Area Office level.
  • Responsible for ensuring quality support to project implementation.
  • Facilitate Area Support Budget, area  level budgets, including support cost
  • Responsible for Implementation of new country specific technical SOPs, guidelines and tools in Area (HR, Logistic/ICT and Finance).
  • Responsible for technical capacity building of support staff (HR, Logistic/ICT and Finance).

Systems and Procedures:

  • Ensure that all rules, regulations, routines, procedures, SOPs are available, accessible to and known by all staff in Area Office
  • Responsible for ensuring that HR, finance, logistics and administration systems provide relevant and adequate support to the area Office ’s programmes throughout the whole project cycle
  • Leading implementation of new procedure at Area Office level example includes: NRC HR Management System, UNIT4 Procurement and other systems.
  • Regular update of the Master Support Budget at Area office.
  • Perform regular spot-checks on supporting documentation to identify areas of improvement in regards of quality of documentation.
  • Ensure the recommendations addresses to the Area office are addressed in time.

Qualifications
Professional Competencies:
These are skills, knowledge and experience that are important for effective performance:

  • Degree in relevant management courses preferably Business Administration
  • At least three (3) years of experience working as Support Coordinator, Finance, HR or Logistics Coordinator
  • Previous experience from working in the Borno, Adamawa and Yobe states  or similar context will be an added advantage
  • Fluency in English, knowledge of local language such as Hausa and Kanuri is preferred.

Generic Professional Competencies:

  • Experience from working as a Finance Coordinator in a humanitarian/recovery context
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile
  • Fluency in English, both written and verbal.

Application Closing Date
18th July, 2022, 02:40 PM.

Method of Application
Interested and qualified candidates should:
Click here to apply online

 

 

 

Job Title: Shelter Coordinator

Job Identification Number: 6806
Location: Yola, Adamawa
Job Category: Shelter

Job Description

  • The purpose of the Shelter Coordinator position is to implement delegated Shelter project portfolio in Area Borno South and Adamawa.
  • NRC has been present in Nigeria since 2015 and has been working to help displacement affected communities meet their basic needs, improve their livelihoods, access essential services, and enhance their resilience to future shocks through our six core competencies: water, sanitation and hygiene (WASH), Shelter, Education, Information-Counselling and Legal Assistance (ICLA), Livelihoods and Food Security (LFS), Camp Management, and Protection.
  • NRC provides immediate assistance during the onset of emergencies through the rapid response mechanism (RRM).
  • With a workforce of 370 staff and presence in key locations such as Maiduguri (in Borno State), Yola (in Adamawa state) and JOS (in Plateau state), NRC is able to respond to the needs of those affected by the conflict across North-East, and North Central Nigeria.
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Responsibilities
Generic Responsibilities (max 10):

These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan:

  • Line management of Shelter project field staff
  • Adherence to NRC policies, guidance and procedures
  • Contribute to Shelter strategy development, project proposals and provide input on needs and gaps
  • Manage and implement delegated portfolio of Shelter projects (activities, budget and project documentation) as delegated from Area Manager and Shelter Specialist in line with proposals, strategies and donor requirements, and ensure high technical quality
  • Provide regular progress reports to Area Manager and Shelter Specialist
  • Ensure that projects target beneficiaries most in need of protection, explore and asses new and better ways to assist
  • Promote and share ideas for improvement and necessary changes in the activities
  • Ensure capacity building of project staff and transfer key skills
  • Liaise and collaborate with relevant local authorities and other key stakeholders
  • Promote the rights of IDPs/returnees in line with the advocacy strategy.

Specific Responsibilities:
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.

  • Ensure project data collection and management and work closely with M&E to update relevant NRC tools (GORS, Internal Database, achievement and progress of project log frames)
  • Contribute to the design of technical implementation documents for Shelter projects
  • Contribute to donor reports
  • Ensure standards for implementation are known and applied among shelter team
  • Participate in rapid assessments in new areas of intervention
  • Contribute to finding solutions to implementation challenges and constraints in a changing context
  • Provide technical support to other relevant NRC coordinators (Education, ICLA, WASH and FSL) for the development of community infrastructures.
  • Maintain the requirement level of performance capacity of local technicians, and identify the need for additional training.
  • Regular visits to the area and sites of implementation for quality checks the of the ongoing and completed works, make correction and provide relevant recommendations.
  • Record and document good practices, lesson learned and establish a database in coordination with M&E to capture Shelter program performance.
  • In collaboration with the Shelter Specialist and Area Manager, play a key role in recruiting Shelter field staff
  • In coordination with the Shelter Specialist and Area Manager, represent NRC in coordination meetings with local authorities and NGOs when required.

Qualifications
Generic professional competencies for this position:

  • Experience from working a Shelter Officer project implementation position in a humanitarian/recovery context
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile
  • Fluency in English, both written and verbal.

Context related skills, knowledge and experience (shall be adapted to the specific position):

  • University Degree in Civil Engineering or Architecture
  • Experience household training in and infrastructure maintenance
  • Knowledge of the context in North Eastern Nigeria
  • Knowledge of the local language Kanuri, Hausa
  • Knowledge of emergency, transitional and permanent construction requirements and protocols
  • Familiarity with international minimum standards of service delivery (i.e., SPHERE) is an advantage
  • Familiarity with AutoCAD, GPS, ARC GIS and Google Earth is strongly desirable
  • Experience with start-up, exit or similar

Application Closing Date
18th July, 2022 (12:38 PM).

Method of Application
Interested and qualified candidates should:
Click here to apply online

Click here for more details (Doc)

Note: This is a role for Nigerian Nationals only.

 

 

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