Job Recruitment at MetroHealth HMO Limited Fresh

MetroHealth HMO Limited is a Nationally accredited Health Management Organization with footprints in all the states of the federation. We are a technology driven organization within focus on seamless service to our members and hospitals on our network.

We are recruiting to fill the position below:

Job Title: Direct Sales Agent

Location: Lagos
Employment Type: Full Time

Description

Currently we are recruiting for the position of Sales Representative to drive our Corporate and Retail Solutions market penetration.

Job Qualifications

Bachelor’s Degree / HND
Experience: 1 – 2 years.

Salary

N30,000 – N40,000 monthly
The package comes with and Allowance, commission and bonus.

Application Closing Date
5th February, 2021.

How to Apply
Interested and qualified candidates should send their Resume to: smomoh@metrohealthhmo.com using the Job Title as the subject of the email.

Job Title: Office Attendant

Location: Port Harcourt, Rivers
Employment Type: Full Time

Responsibilities

The salesgirl shall be responsible for attending to customers and closing sales
Organize business operations
Prepare daily and weekly reports.

Requirements
Education:

Candidates should possess an SSCE / GCE / NECO qualification with at least 1 year work experience.

Skills:

Smart
Computer Literate
Very good customer service skills
Trustworthy and reliable
Can work independently
Professional telephone etiquette.

Salary

N15,000 monthly.

Application Closing Date
2nd February, 2021.

How to Apply
Interested and qualified candidates should send their CV and passport photo to: jobs@motorparts.ng using the Job Title as the subject of the email.

Job Title: Supervisor – Client Services

Location: Lagos
Reporting Line: Head – Client Services

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Job Responsibilities
General:

To establish, cultivate and maintain business relationships with assigned clients.
Schedule and attend meetings with clients or interacting with them via telephone or written communication.
Responsible for advising the management about the client needs
Responsible for preparing and providing weekly schedule of planned activities.
To meet client needs so members are satisfied, resulting in retention.
To conduct “How the Scheme Works” presentations for new businesses.
To ensure prompt delivery of ID cards for additional members.
To work with Account department to ensure prompt payment of premiums.
To work with account department to generate monthly renewal list.
Identify key challenges of clients and proffer solutions where necessary.
To draft and ensure client service extension agreement for businesses are updated.
Identifying as well as developing sources to get more clients through existing customer engagement/feedback.

Duties

Preparing health tips in accordance with the WHO calendar.
Scheduling and anchoring Health talks and preventive programs.
To conduct quarterly review meetings with clients.
Training client services executives.
Conduct customer service workshops and presentations.
Monitor and measure client satisfaction.
Develop surveys and capture client information.

Business Development:

Ensure repeat-business from clients
Develop and foster growth within existing clients through proactively soliciting for additional members and/or up-selling to higher plans and/or value add services and products
Support Business /Product Development by communicating existing customer feedback
Any other assignment as required by Management.

Requirements

Minimum of B.Nsc or any other Health related discipline
Minimum of 5 years cognate experience in Health insurance industry is compulsory.
At least 2 years’ experience in a supervisory position overseeing accounts in different sectors.
Effective time management, communication and organizational skills.
Previous experience of working in an HMO is compulsory.

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Application Closing Date
5th February, 2021.

Method of Application
Interested and qualified candidates should send their CV to: metrovacancies@gmail.comusing the “Job Title” as the subject of the email.

Job Title: Care Coordinator

Location: Lagos
Employment Type: Full-time

Job Responsibilities

Educate providers on new systems, processes and procedures in managed care and health insurance.
Provider engagements via visits and phone calls for necessary updates and follow up
Coordinate, track and monitor the administration of exclusions and to ensure prompt payments by all parties and payment to the providers.
Notify providers of changes in HMO operational modalities.
Monitor and coordinate care of the enrollees and ensure care coordination within and outside of network
Prepare and provide case note audits, report and recommend improvement
Carry out onsite investigation of complaints with a view to resolving them.
Investigate critical incident and reviewing outcome of results
Handle grievance and complaints from all stakeholders – enrollees, clients and providers
Coordinate emergency out of network care and enrollee referrals.
Development and implementation of patient care policies and protocols
Managing the implementation of the Medicloud technology platform as it relates to providers, and contributing to the website content and implementation with Medical and non-medical interventions.
Provider enlightenment activity report
Medical records review
Provider satisfaction survey report
Provider satisfaction reviews
Provider termination & disengagement reviews
Provider report carding & incentivizing reports
Network adequacy assessment report
Provider accessibility and availability report
Case management reports
Credentialing review
Credentialing report
Provider contracting report.
Organizational process mapping
Administrative process review (filing system audit, system fee schedule audits, system benefit and premium audit)
Client and provider contract reviews