October 1, 2022

MetroHealth HMO Limited is a Nationally accredited Health Management Organization with footprints in all the states of the federation. We are a technology driven organization within focus on seamless service to our members and hospitals on our network.

We are recruiting to fill the position below:

 

 

Job Title: Direct Sales Agent

Location: Lagos
Employment Type: Full Time

Description

  • Currently we are recruiting for the position of Sales Representative to drive our Corporate and Retail Solutions market penetration.

Job Qualifications

  • Bachelor’s Degree / HND
  • Experience: 1 – 2 years.

Salary

  • N30,000 – N40,000 monthly
  • The package comes with and Allowance, commission and bonus.

 

Application Closing Date
5th February, 2021.

How to Apply
Interested and qualified candidates should send their Resume to: smomoh@metrohealthhmo.com using the Job Title as the subject of the email.

 

 

 

Job Title: Office Attendant

Location: Port Harcourt, Rivers
Employment Type: Full Time

Responsibilities

  • The salesgirl shall be responsible for attending to customers and closing sales
  • Organize business operations
  • Prepare daily and weekly reports.

Requirements
Education:

  • Candidates should possess an SSCE / GCE / NECO qualification with at least 1 year work experience.

Skills:

  • Smart
  • Computer Literate
  • Very good customer service skills
  • Trustworthy and reliable
  • Can work independently
  • Professional telephone etiquette.

Salary

  • N15,000 monthly.

 

Application Closing Date
2nd February, 2021.

How to Apply
Interested and qualified candidates should send their CV and passport photo to: jobs@motorparts.ng using the Job Title as the subject of the email.

 

 

 

Job Title: Supervisor – Client Services

Location: Lagos
Reporting Line: Head – Client Services

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Job Responsibilities
General:

  • To establish, cultivate and maintain business relationships with assigned clients.
  • Schedule and attend meetings with clients or interacting with them via telephone or written communication.
  • Responsible for advising the management about the client needs
  • Responsible for preparing and providing weekly schedule of planned activities.
  • To meet client needs so members are satisfied, resulting in retention.
  • To conduct “How the Scheme Works” presentations for new businesses.
  • To ensure prompt delivery of ID cards for additional members.
  • To work with Account department to ensure prompt payment of premiums.
  • To work with account department to generate monthly renewal list.
  • Identify key challenges of clients and proffer solutions where necessary.
  • To draft and ensure client service extension agreement for businesses are updated.
  • Identifying as well as developing sources to get more clients through existing customer engagement/feedback.

Duties

  • Preparing health tips in accordance with the WHO calendar.
  • Scheduling and anchoring Health talks and preventive programs.
  • To conduct quarterly review meetings with clients.
  • Training client services executives.
  • Conduct customer service workshops and presentations.
  • Monitor and measure client satisfaction.
  • Develop surveys and capture client information.

Business Development:

  • Ensure repeat-business from clients
  • Develop and foster growth within existing clients through proactively soliciting for additional members and/or up-selling to higher plans and/or value add services and products
  • Support Business /Product Development by communicating existing customer feedback
  • Any other assignment as required by Management.

Requirements

  • Minimum of B.Nsc or any other Health related discipline
  • Minimum of 5 years cognate experience in Health insurance industry is compulsory.
  • At least 2 years’ experience in a supervisory position overseeing accounts in different sectors.
  • Effective time management, communication and organizational skills.
  • Previous experience of working in an HMO is compulsory.
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Application Closing Date
5th February, 2021.

Method of Application
Interested and qualified candidates should send their CV to: metrovacancies@gmail.comusing the “Job Title” as the subject of the email.

 

 

 

 

Job Title: Care Coordinator

Location: Lagos
Employment Type: Full-time

Job Responsibilities

  • Educate providers on new systems, processes and procedures in managed care and health insurance.
  • Provider engagements via visits and phone calls for necessary updates and follow up
  • Coordinate, track and monitor the administration of exclusions and to ensure prompt payments by all parties and payment to the providers.
  • Notify providers of changes in HMO operational modalities.
  • Monitor and coordinate care of the enrollees and ensure care coordination within and outside of network
  • Prepare and provide case note audits, report and recommend improvement
  • Carry out onsite investigation of complaints with a view to resolving them.
  • Investigate critical incident and reviewing outcome of results
  • Handle grievance and complaints from all stakeholders – enrollees, clients and providers
  • Coordinate emergency out of network care and enrollee referrals.
  • Development and implementation of patient care policies and protocols
  • Managing the implementation of the Medicloud technology platform as it relates to providers, and contributing to the website content and implementation with Medical and non-medical interventions.
  • Provider enlightenment activity report
  • Medical records review
  • Provider satisfaction survey report
  • Provider satisfaction reviews
  • Provider termination & disengagement reviews
  • Provider report carding & incentivizing reports
  • Network adequacy assessment report
  • Provider accessibility and availability report
  • Case management reports
  • Credentialing review
  • Credentialing report
  • Provider contracting report.
  • Organizational process mapping
  • Administrative process review (filing system audit, system fee schedule audits, system benefit and premium audit)
  • Client and provider contract reviews
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Requirements

  • MBBS
  • Minimum of 10 years post NYSC experience in clinical practices
  • Valid practitioners license
  • Fully qualified and registered with Medical and Dental Council of Nigeria
  • Effective time management, communication and organizational skills.
  • Previous experience of working in an HMO.

 

Application Closing Date
7th February, 2021.

How to Apply
Interested and qualified candidates should send their CV tometrovacancies@gmail.com using the JobTitle as the subject of the mail.

Note: Shortlisted candidates will be scheduled for interview as soon as possible.