
MetroHealth HMO Limited is a Nationally accredited Health Management Organization with footprints in all the states of the federation. We are a technology driven organization within focus on seamless service to our members and hospitals on our network.
We are recruiting to fill the position below:
Job Title: Direct Sales Agent
Location: Lagos
Employment Type: Full Time
Description
- Currently we are recruiting for the position of Sales Representative to drive our Corporate and Retail Solutions market penetration.
Job Qualifications
- Bachelor’s Degree / HND
- Experience: 1 – 2 years.
Salary
- N30,000 – N40,000 monthly
- The package comes with and Allowance, commission and bonus.
Application Closing Date
5th February, 2021.
How to Apply
Interested and qualified candidates should send their Resume to: smomoh@metrohealthhmo.com using the Job Title as the subject of the email.
Job Title: Office Attendant
Location: Port Harcourt, Rivers
Employment Type: Full Time
Responsibilities
- The salesgirl shall be responsible for attending to customers and closing sales
- Organize business operations
- Prepare daily and weekly reports.
Requirements
Education:
- Candidates should possess an SSCE / GCE / NECO qualification with at least 1 year work experience.
Skills:
- Smart
- Computer Literate
- Very good customer service skills
- Trustworthy and reliable
- Can work independently
- Professional telephone etiquette.
Salary
- N15,000 monthly.
Application Closing Date
2nd February, 2021.
How to Apply
Interested and qualified candidates should send their CV and passport photo to: jobs@motorparts.ng using the Job Title as the subject of the email.
Job Title: Supervisor – Client Services
Location: Lagos
Reporting Line: Head – Client Services
Job Responsibilities
General:
- To establish, cultivate and maintain business relationships with assigned clients.
- Schedule and attend meetings with clients or interacting with them via telephone or written communication.
- Responsible for advising the management about the client needs
- Responsible for preparing and providing weekly schedule of planned activities.
- To meet client needs so members are satisfied, resulting in retention.
- To conduct “How the Scheme Works” presentations for new businesses.
- To ensure prompt delivery of ID cards for additional members.
- To work with Account department to ensure prompt payment of premiums.
- To work with account department to generate monthly renewal list.
- Identify key challenges of clients and proffer solutions where necessary.
- To draft and ensure client service extension agreement for businesses are updated.
- Identifying as well as developing sources to get more clients through existing customer engagement/feedback.
Duties
- Preparing health tips in accordance with the WHO calendar.
- Scheduling and anchoring Health talks and preventive programs.
- To conduct quarterly review meetings with clients.
- Training client services executives.
- Conduct customer service workshops and presentations.
- Monitor and measure client satisfaction.
- Develop surveys and capture client information.
Business Development:
- Ensure repeat-business from clients
- Develop and foster growth within existing clients through proactively soliciting for additional members and/or up-selling to higher plans and/or value add services and products
- Support Business /Product Development by communicating existing customer feedback
- Any other assignment as required by Management.
Requirements
- Minimum of B.Nsc or any other Health related discipline
- Minimum of 5 years cognate experience in Health insurance industry is compulsory.
- At least 2 years’ experience in a supervisory position overseeing accounts in different sectors.
- Effective time management, communication and organizational skills.
- Previous experience of working in an HMO is compulsory.
Application Closing Date
5th February, 2021.
Method of Application
Interested and qualified candidates should send their CV to: metrovacancies@gmail.comusing the “Job Title” as the subject of the email.
Job Title: Care Coordinator
Location: Lagos
Employment Type: Full-time
Job Responsibilities
- Educate providers on new systems, processes and procedures in managed care and health insurance.
- Provider engagements via visits and phone calls for necessary updates and follow up
- Coordinate, track and monitor the administration of exclusions and to ensure prompt payments by all parties and payment to the providers.
- Notify providers of changes in HMO operational modalities.
- Monitor and coordinate care of the enrollees and ensure care coordination within and outside of network
- Prepare and provide case note audits, report and recommend improvement
- Carry out onsite investigation of complaints with a view to resolving them.
- Investigate critical incident and reviewing outcome of results
- Handle grievance and complaints from all stakeholders – enrollees, clients and providers
- Coordinate emergency out of network care and enrollee referrals.
- Development and implementation of patient care policies and protocols
- Managing the implementation of the Medicloud technology platform as it relates to providers, and contributing to the website content and implementation with Medical and non-medical interventions.
- Provider enlightenment activity report
- Medical records review
- Provider satisfaction survey report
- Provider satisfaction reviews
- Provider termination & disengagement reviews
- Provider report carding & incentivizing reports
- Network adequacy assessment report
- Provider accessibility and availability report
- Case management reports
- Credentialing review
- Credentialing report
- Provider contracting report.
- Organizational process mapping
- Administrative process review (filing system audit, system fee schedule audits, system benefit and premium audit)
- Client and provider contract reviews
Requirements
- MBBS
- Minimum of 10 years post NYSC experience in clinical practices
- Valid practitioners license
- Fully qualified and registered with Medical and Dental Council of Nigeria
- Effective time management, communication and organizational skills.
- Previous experience of working in an HMO.
Application Closing Date
7th February, 2021.
How to Apply
Interested and qualified candidates should send their CV to: metrovacancies@gmail.com using the JobTitle as the subject of the mail.
Note: Shortlisted candidates will be scheduled for interview as soon as possible.